Process mining

Visualize, uncover and analyze processes for process optimization and automation.

What is a process mining tool?

Process Mining software makes it possible to visualize and uncover processes performed within the organization. The software makes it possible to analyze processes for automation and efficiency purposes. Thereby comprehensive dashboards monitor the processes and optimizations. Dashboarding creates the possibility to benchmark Key Performance Indicators (KPI’s) to strive for continuous process optimization.

How process mining works

The software integrates with the organization’s software solutions where the process mining tooling is collecting all the event data. The software then displays a clear visualization of the processes by interactive dashboarding and analysis. The visualization uncovers process inefficiencies and makes it possible to benchmark and optimize certain processes. Therefore, it enhances operational efficiencies, increases team productivity, and optimizes process costs.

Process mining solution

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How process mining helps

The tooling offers a great chance to take control of your data and start making better decisions based on facts rather than intuition.

Process mining can help you to:

  • Detect issues;
  • Strengthen operations;
  • Prioritize cost-effective actions;
  • Reduce throughput time;
  • Increase customer satisfaction;
  • Help to start or scale Robotic Process Automation (RPA).

Process mining use cases

With the process mining capabilities of discovery, mapping, analyzing, and dashboarding, the software contributes to the organization’s digital transformation, the Purchase-to-Pay, Order-to-Cash processes, and the use of Robotic Process Automation.

Process Discovery & Mapping

Business processes are often challenging to uncover and visualize due to their complexity. Processes run through various software systems and often across multiple business units. The procedures are fully discovered and mapped with process mining, even with how users behave during the processes.

The software is also showing variations, recurring tasks, and time and value calculations of the performed procedures, making it possible to analyze and optimize workflows based on data-driven KPI’s.

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Process Analysis & Optimization

Analyze the workflows’ visualization, complete with KPI’s in a clear dashboarding overview. Therefore, making it possible to identify specific optimization opportunities and priorities.

Run optimization’s in a demo environment, creating a benchmark against the current process to test optimizations before deployment.

Robotic Process Automation (RPA) and Process mining

With Robotic Process Automation, the workforce’s tasks are being automated, therefore increasing the overall process efficiency. Before automation, the workflow needs to be mapped with process involvement like software solutions and systems, business unit involvement, and individual contributors. Process mapping is a time-consuming and complicated task where errors can occur quickly.

The mining tooling maps all workflows that are performed in the organization. But it also analyses and shows which processes are most beneficial to automate. This way, organizations can automate processes with the best return to optimize operations for the most robotic efficiency while the automation impact is always measured and accessible through the dashboards.

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Digital transformation

Process mining plays a crucial role in organizations’ digital transformation, helping to visualize the real-time process by continuously analyzing data and developing insights that drive new value. Operational processes play a big part in the digital transformation of the organization. Therefore, creating the opportunity to optimize and digitize the working processes so organizations can adapt and transform faster to be future proof.

Procure to Pay and Order-to-Cash processes

The Procure-to-Pay (P2P) and Order-to-Cash (O2C) process is a complicated process that involves multiple business units. Therefore, the complete process is often challenging to visualize and optimize. With process mining software, the workflow across multiple software platforms and business units are real-time visualized.

The visualization makes it possible to optimize the Purchase-to-Pay process across different business units, branches, brands, and countries.

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