Shared Service Centers
Shared Service Centers: from manual execution to a digital-driven workforce.
Shared Service Centers(SSC) are usually driven by cost-saving and efficiency. Repetitive, manual tasks are demotivating for human and bottlenecks for business. The right automation solution helps SCC’s to achieve (cost) efficiencies by workflows and tools for standardized processes.
The use of software robots to handle the transactional, repetitive work normally done by humans, means that efficiency can significantly be improved and finally, Service Level Agreements (SLA’s) can be measured accurately.