How do leading small and midsize organizations manage spend, control risk, and scale efficiently?
This benchmark report is specifically designed for small and midsize businesses that want to understand how their source-to-pay performance compares to peers. It provides a data-driven view on how best-in-class SMB finance and procurement teams operate across the full source-to-pay lifecycle.
The insights in this report are based on real transactional performance from small and midsize organizations in the Coupa community. No surveys. No assumptions. Just measurable benchmarks that reflect what top-performing SMBs actually achieve.
What you will learn
- How high-performing SMBs measure success across 16 source-to-pay KPIs
- Where small and midsize organizations outperform in spend control, supplier management, and automation
- What realistic, peer-based performance benchmarks look like for SMB finance and procurement teams
- How SMBs use data, AI, and automation to improve efficiency without adding complexity
- Which improvement areas typically deliver the fastest impact for growing organizations
Key focus areas in the report
- Supplier risk and performance in lean teams
- Source-to-contract efficiency without enterprise overhead
- Procurement control and maturity as organizations scale
- E-invoicing and AP performance under growing volumes
- Expense management across distributed teams
- Digital payments and working capital optimization
Each section combines benchmark values with practical context, helping small and midsize businesses understand what good looks like and what is achievable.
Who this report is for
- CFOs and finance leaders in small and midsize businesses
- Chief Procurement Officers and procurement managers in growing organizations
- Finance and procurement teams preparing the next phase of their source-to-pay roadmap
- Transformation and change leaders working with limited resources but high expectations
Why this benchmark matters for SMBs
Small and midsize businesses face constraints different from those of large enterprises — lean teams, limited IT capacity, and the need for fast ROI. This report provides relevant, comparable benchmarks that reflect those realities, helping SMB leaders make informed decisions based on how peers are performing today.
As one of Europe’s leading boutique partners for Coupa, we help finance and procurement teams translate benchmark insights into practical, scalable improvements. We work closely with mid-market organizations that value focus, expertise, and direct collaboration, helping them accelerate the journey from insight to impact across the source-to-pay process.