Visser Assen is a technical wholesaler focused on various construction-related industries. “With our increasing range and innovations, we want to be a one-stop-shop within the Construction, Ground Road, Hydraulic Engineering, and Green sectors,” says Siebrand van Breden, Director of Visser Assen. This innovative organization stands out in a conservative sector through innovation, exemplified by products like BouWatch and BouwTag. The latter helps trace tools easily, preventing loss or theft. Visser Assen also aims to lead the digital transformation in its sector by automating back-office processes, allowing a focus on enhancing front-office services.
Challenges
Visser Assen sought to avoid back-office staffing investments, focusing instead on front-office improvements. Their main challenge was an old, malfunctioning Accounts Payable solution that caused delays and inefficiencies. The existing solution offered poor invoice matching, low recognition rates, and lacked integration with SAP, leading to a lack of real-time insight and control, especially during reporting and monthly closings. These issues drove Visser Assen to seek a new, integrated solution.
Solution
Visser Assen implemented Tungsten Readsoft Invoices for invoice recognition and Tungsten Automation’s Process Director for processing within SAP, facilitated by Dynatos. This solution provided several key benefits. The company achieved a very high recognition rate for invoices, significantly improving accuracy and efficiency. The full integration with SAP offered direct insight and control over the invoicing process, addressing the previous lack of real-time visibility. This integration allowed for better management and faster processing times. Additionally, the transition from the old application to the new system saved approximately 1 FTE, showcasing the efficiency gains made possible through automation.
With Process Director, we got the direct insight and had control because this solution is fully integrated within SAP. We are also very pleased with the invoice recognition solution. With ReadSoft Invoices, we have achieved a very high recognition, partly thanks to consultancy from Dynatos.
Results
The implementation of Tungsten Readsoft Invoices and Process Director brought significant improvements to Visser Assen’s operations. The integration with SAP provided direct insight and control over invoice processing, leading to enhanced efficiency. This transition saved the company about one full-time equivalent (FTE) position, freeing up resources for other critical tasks. The automation also minimized errors and improved the accuracy of invoice matching, reducing frustration and delays during reporting and monthly closings.
1 FTE
Saved through process automation.
My colleague started adding new contacts every day. Soon, there were 15-20 at a time. She can now spend that time more usefully and having fun.
