Customer experience and value management
Our implementation services and value plans, tailored to meet your business requirements and needs. Where others stop, we accelerate.
Now more than ever, strategic and operational agility is required to stay in business. Your business teams and application landscape require the same adaptability and flexibility as the organization, or the situation demands. Next to excellent implementation services, Dynatos has developed value plans with various service components for continuous improvement that fit your need and ambition. From Coupa expertise and best practice workshops to business process consultancy and from Digital Procurement strategy advisory to business adoption.
And while we support you, you support the planet. Each of our support plans is directly connected to an environmental initiative that’s financially supported by Dynatos.
Our support packages
Different solutions, different needs.
Support & Maintain
Our standard Support package
Release change support for all major releases
Managing of support requests with Coupa support
Annual solution health check
Biannual best practice workshop
Manage & Build
All from Support & Maintain plus:
System administration
Annual operational online meeting
Annual value plan management
Biannual solution health check
Develop & Grow
All from Manage & Build plus:
Quarterly best practice workshop
Biannual value plan and service management
Consultancy change and optimization management
Quarterly operational online review
Support & Maintain
Our standard Support package
Release change support for all major releases
Managing of support requests with Coupa support
Annual solution health check
Biannual best practice workshop
Manage & Build
All from Support & Maintain plus:
System administration
Annual operational online meeting
Annual value plan management
Biannual solution health check
Develop & Grow
All from Manage & Build plus:
Quarterly best practice workshop
Biannual value plan and service management
Consultancy change and optimization management
Quarterly operational online review
Support & Maintain
Our standard Support package
Release change support for all major releases
Managing of support requests with Coupa support
Annual solution health check
Biannual best practice workshop
Manage & Build
All from Support & Maintain plus:
System administration
Annual operational online meeting
Annual value plan management
Biannual solution health check
Develop & Grow
All from Manage & Build plus:
Quarterly best practice workshop
Biannual value plan and service management
Consultancy change and optimization management
Quarterly operational online review
Are you looking for help or support right now?
Contact us for immediate support. If you are an existing Dynatos customer, we would like to ask you to log your question or issue directly in our customer portal, to ensure our team is aware of your current situation.