Customer experience and value management

Our implementation services and value plans, tailored to meet your business requirements and needs. Where others stop, we accelerate.

Now more than ever, strategic and operational agility is required to stay in business. Your business teams and application landscape require the same adaptability and flexibility as the organization, or the situation demands. Next to excellent implementation services, Dynatos has developed value plans with various service components for continuous improvement that fit your need and ambition. From Coupa expertise and best practice workshops to business process consultancy and from Digital Procurement strategy advisory to business adoption.

And while we support you, you support the planet. Each of our support plans is directly connected to an environmental initiative that’s financially supported by Dynatos.

dynatos-support

Our support packages

Different solutions, different needs.

Support & Maintain

Our standard Support package

Release change support for all major releases

Managing of support requests with Coupa support

Annual solution health check

Biannual best practice workshop

Manage & Build

All from Support & Maintain plus:

System administration

Annual operational online meeting

Annual value plan management

Biannual solution health check

Develop & Grow

All from Manage & Build plus:

Quarterly best practice workshop

Biannual value plan and service management

Consultancy change and optimization management

Quarterly operational online review

Are you looking for help or support right now?

Contact us for immediate support. If you are an existing Dynatos customer, we would like to ask you to log your question or issue directly in our customer portal, to ensure our team is aware of your current situation.

Instant support

Send us an e-mail

Submit your issue or question

Menu