ReadSoft Process Director Workflow capabilities

Handle exceptions with the least human effort!

Existing SAP users may access the workflow through the user interface in SAP or a browser, but can also be notified through SAP Business Workplace or the Enterprise Portal. So called SAP internet users (users with a SAP platform user license) are supported as well. These users interact through the provided web application interface.

The runtime instances of workflows are called work items. Each work item provides the necessary invoice document data, for example the PO, PO history and vendor data. In addition to the document data the approver has easy access to the document image, comments added by previous users, workflow history and processing map.

The workflow user interface can easily be configured and tailored to individual requirements. Workflow recipients (agents, approver) can add information or annotations and approve/reject the invoices that were sent to them. A complete and precise record of all workflow steps and user actions is documented and stored in the workflow. The user interface provides users not only with current workflow but also historical information of already processed Invoices where the approvers can track the invoice status.


User friendly web interface
All workflow processes can be taken out of SAP into a user-friendly web interface both for SAP and non-SAP users.


Approval Matrix
Automatically determines the workflow agent for a job, based on characteristics of the invoice (e.g. supplier id, invoice amount) and on configurable rules in the approval matrix.


Escalation, delegation, substitution
The workflow engine provides out-of-the-box functionality for workflow automation purposes, such as reminders, escalations, or the ability to delegate tasks.


E-mail notifications
Approvers & exception handlers receive notifications by e-mail when invoices are awaiting their attention.


Approvals can be performed using an e-mail client or a smartphone app on iOS, Android, or Windows.


SAP Fiori
Approvals can also be performed using the SAP Fiori application. Process Director is completely in line with Fiori and also certified for a S/4 Hana environment.

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